The Operator Behind the Outcomes
Stacie Monahan has spent more than 25 years inside the machinery of personal injury law — and she’s seen it from both sides of the table.
For seven years she worked as an insurance adjuster for major carriers, managing bodily injury claims through pre-litigation and litigation. She knows how carriers evaluate, value, and move a case — because she was the other side. Almost no operational consultant in the legal industry can say that.
Then she crossed over. In the two decades since, she spent eighteen years at the Law Offices of James Scott Farrin, one of the largest personal injury firms in the Southeast, rising to Vice President of Operations — the first woman to hold a vice presidency in the firm’s history — and has consulted for high-performing plaintiffs’ firms across every major section of a personal injury practice. From intake to settlement, she diagnoses where cases stall, where value leaks out of a file, and where a firm’s own systems quietly work against its clients — then she builds the fix and stays until it holds.
She has built asynchronous teams across the United States and internationally, extending firms’ operational capacity beyond the traditional in-house model. And she is known for a rare blend of leadership and emotional intelligence — the ability to communicate credibly at every level of a firm, with a track record of developing, mentoring, and empowering emerging leaders. That philosophy is on the page, too: she is the co-author of Invested Leadership (2025, with Eric Sanchez).
Outside the firm, she volunteers with Duke Children’s Hospital, the American Cancer Society, and the American Red Cross.
The Record.
Insurance Adjuster
Major carriers, seven years — managing bodily injury claims in both pre-litigation and litigation contexts.
Vice President of Operations
Rose to V.P. of Operations at the Law Offices of James Scott Farrin, one of the largest personal injury firms in the Southeast — the first woman to hold a vice presidency in the firm’s history.
Plaintiffs' Firm Consultant
Nearly 20 years consulting for high-level plaintiffs' firms across all operational sections — intake to settlement.
Remote Team Builder
Built asynchronous teams across the U.S. and internationally to amplify firm workforces.
Published Author & National Speaker
Co-author of Invested Leadership (2025). Featured speaker at the PILMMA Super Summit — leading trainings and mastermind groups for firm owners nationwide through Maestro’s expanded PILMMA partnership.
A Measured Voice on AI
A trusted voice on where automation belongs in a law firm — and where it doesn’t. Intake is too high-stakes for unproven AI, but the technology moves fast enough that firms should keep revisiting what they’ve dismissed.
Maestro Strategic Partners — Partner
Operational excellence across intake, case management, workflow, and client outcomes.
Invested Leadership (2025) · Co-authored with Eric Sanchez
What People Say About Stacie
Stacie has been instrumental in helping us grow our business and get our systems in place. Her ability to organize and execute is second to none.
She’s been a game-changer for our organization — bringing a level of professionalism and structure that we desperately needed. Stacie is someone who gets things done and does them with excellence.
Stacie is a master at her craft — she brings a wealth of knowledge and a very strategic mind to the table. She is reliable, trustworthy, and someone I can always count on to give me honest feedback.
Stacie was instrumental in our leadership groups at the firm — she’s gone so far as to provide leadership books directed specifically toward female leaders. Her presence as a high-level executive encourages and gives confidence to legal professionals at both the staff and attorney level. She’s a great example of not being afraid to share your point of view, because she has the knowledge and experience to back it up.
Featured Talks & Interviews
Work With Stacie
“I don’t just analyze your firm — I fix it.”
One conversation to identify where your firm leaks time, money, and momentum.
30 min · No pitch · Just clarity
