Operations & Support Tools · Platform Profile
Kenect is business texting and review generation from the firm's existing phone number — a horizontal platform with a legal vertical, CMS conversation logging, and payments-by-text via LawPay.
Kenect, founded in 2017 in Pleasant Grove, Utah, with a strategic growth investment from PSG announced in April 2021, text-enables a firm's existing main business number: two-way SMS with attachments, video chat, mass messages to up to 1,000 recipients, payment requests, and website text-us widgets that convert visitors into text conversations.
Its reputation module sends review invitations by text — company figures claim text requests draw over 30 times the response of email, with law firms commonly doubling their Google reviews within 90 days (vendor claims). A LawPay integration supports collecting client payments over text, and conversations log to the case file in supported systems.
It is a horizontal product — also sold to dealerships and home services — with a dedicated legal vertical and integrations spanning Clio (contact sync, event-triggered texts, conversation logging), Filevine, MyCase, PracticePanther, LawPay, and CasePacer. Pricing is not published; quote-based.
Consumer-facing firms wanting text-based intake follow-up, client communication, and review volume — with the caveat that it is horizontal software with a legal vertical, not legal-native. Firms needing deep matter-workflow behavior compare it against legal-specific communication layers.
| Vendor | Kenect — independent; PSG growth investment April 2021 |
|---|---|
| Founded / HQ | 2017; Pleasant Grove, UT |
| Category | Business texting and reputation management (legal vertical) |
| Review mechanism | Text-based Google review invitations |
| Pricing model | Not published; quote-based |
| Key integrations | Clio, Filevine, MyCase, PracticePanther, LawPay, CasePacer |
| Horizontal note | Also sold to dealerships and home services |
| Website | kenect.com |
Kenect handles the channel itself — texting from the firm's real number, with conversations landing in the case file — where the client-experience platforms (Case Status, Hona) structure what gets communicated and when. Plenty of firms run both: milestones through the portal, ad-hoc conversation through text.
The review-generation module ties this layer back to marketing: Google review volume feeds local search and Local Services Ads performance, which the call-tracking layer then measures. Its Google-listing review data appears on CasePeer's integration list as well — a sign of how standard text-enablement has become in the PI stack.
No — it text-enables the firm's existing main line.
Yes, for supported systems — for example, real-time conversation posting to Clio.
No — it is a horizontal platform with a dedicated legal vertical. Firms wanting legal-native workflow depth compare it against legal-specific tools.
Yes — payment requests over text through the LawPay integration.
Systems firms typically evaluate alongside Kenect — competitors, complements, and the adjacent layers of the same stack.
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This page is an independent editorial overview published by Maestro Strategic Partners, an operations and AI consultancy for plaintiff law firms. Maestro is not affiliated with, sponsored by, or endorsed by Kenect. Kenect and related marks are the property of their respective owners; they are used here for identification only. Product details verified as of July 2026 and may have changed — confirm specifics with the vendor.
