← All Thought Leadership
Thought Leadership

Invest in Employee Experience to Fuel Firm Growth

Appreciation, trust, and the right tools drive the engagement that keeps top talent and grows the firm.

Eric Sanchez’s Take · July 13, 2023

Following up on yesterday’s post once again: employees matter. If you want to grow, you may want to focus not only on your customer’s experience but also your employee’s experience. Here are some eye-popping stats: > 69% of employees say they’d work harder if they were better appreciated. > 61% of employees believe their employer needs to do a better job of listening to their feedback. > Employees most committed to their organizations put in 57% more effort on the job —and are 87% less likely to resign— than employees who consider themselves disengaged. According to bestselling author, Tiffani Bova, there are several key drivers of an employee experience: 1. Mutual trust 2. C-suite accountability 3. Alignment of employee values and company vision 4. Recognizing success 5. Seamless technology to reduce employees’ day-to-day friction None of the above are easy, and some take quite a bit of time to develop and , but all are well-worth the investment of your time. employeeexperience legal growth

Read the source →