Operations & Support Tools · Platform Profile
Case Status is a client-portal and messaging platform — a branded mobile app that pushes case-stage updates from the firm's case management system to clients, aimed at cutting inbound status calls.
Case Status, founded in 2018 in Charleston, South Carolina by attorney Lauren Sturdivant and Andy Seavers (CEO), gives law firm clients a branded mobile app and web portal for their case: stage updates, secure two-way messages, appointment reminders, documents, and e-signature requests. It syncs with the firm's case management system, so phase changes and events trigger automated client notifications without staff touching the phone.
The company's stated aim is reducing inbound status-call volume — company figures cite reductions around 50 percent — with AI-powered translation serving multilingual caseloads, mass messaging for docket-wide updates, and NPS surveys plus review prompts collecting satisfaction data at key points. The vendor states hundreds of law firms with more than 100,000 clients on the platform (company figures).
Its integration list maps the consumer-practice stack: Filevine, Litify, CasePeer, SmartAdvocate, Neos, Clio, MyCase, Smokeball, PracticePanther, MerusCase, Salesforce, Docketwise, and Zapier. A $19.7 million Series B closed in October 2024, led by Grayhawk Capital and Topmark Partners, bringing total funding to roughly $33.6 million (Crunchbase figure), with the round's stated focus on applying AI to client engagement. Software Advice lists an 'Engage' plan starting at $699/month; full pricing is quote-based.
Consumer-facing firms with high client counts — personal injury and mass tort foremost, plus immigration and criminal defense. The economics turn on call deflection: the more status calls a caseload generates, the more the self-service tracker earns its seat.
| Vendor | Case Status, Inc. — independent, venture-backed (Techstars alum) |
|---|---|
| Founded / HQ | 2018; Charleston, SC |
| Founders | Lauren Sturdivant (attorney), Andy Seavers (CEO) |
| Category | Client portal and case-update messaging |
| Scale | Hundreds of firms, 100,000+ clients (company figures) |
| Funding | $19.7M Series B, October 2024 (Grayhawk, Topmark); ~$33.6M total (Crunchbase) |
| Pricing | Engage plan from $699/month (per Software Advice); quote-based |
| Key integrations | Filevine, Litify, CasePeer, SmartAdvocate, Neos, Clio, MyCase, Smokeball, PracticePanther, MerusCase, Zapier |
| Website | casestatus.com |
Case Status operates in the client-experience layer: the case management system knows what changed, and this layer tells the client before they call to ask. For PI firms the operational math is direct — status calls consume paralegal hours, and a self-service tracker with automated milestones deflects a measurable share of them (vendor figure: about half).
It competes directly with Hona in the same category; both integrate with the same PI systems, and the differences are packaging — Case Status leads with the branded app and engagement analytics. CasePeer and Neos list it among their client-experience integrations, marking how embedded the layer has become in the PI stack.
It is designed to sit on top of one — updates are driven by CMS phase and event data through its integrations.
The mobile app is the primary experience, but a web portal is also offered.
Yes — AI-powered translation is a core feature.
It structures communication around case milestones and self-service status rather than only two-way SMS — texting tools like Kenect solve an adjacent but different problem.
Systems firms typically evaluate alongside Case Status — competitors, complements, and the adjacent layers of the same stack.
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This page is an independent editorial overview published by Maestro Strategic Partners, an operations and AI consultancy for plaintiff law firms. Maestro is not affiliated with, sponsored by, or endorsed by Case Status, Inc. Case Status and related marks are the property of their respective owners; they are used here for identification only. Product details verified as of July 2026 and may have changed — confirm specifics with the vendor.
